Pulcrus – Terms of Service

Last Updated: November 2025

Welcome to Pulcrus (“we,” “us,” “our”). These Terms of Service govern your access and use of pulcrus.net and any cleaning services provided by Pulcrus.
By accessing our website or using our services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please refrain from using the website or our services.

1. Services Provided

Pulcrus offers commercial cleaning services across selected counties in Florida.
Our services may include, but are not limited to:

• Office cleaning

• Janitorial services

• Deep cleaning

• Floor care

• Disinfection services

• Specialized commercial cleaning solutions

All services are subject to availability, scheduling, and confirmation from our team.

2. Quotes, Pricing & Payments

2.1 Quotes

Any quote provided through our website or via email is an estimate based on the information you provide.
Final pricing may vary depending on:

• Property size

• Condition of the facility

• Specific cleaning requirements

• Frequency of service

• Additional requests

2.2 Payments

Payment terms will be specified in your service agreement or invoice.
We may require full or partial payment before or after service delivery, depending on the job type.

Late or incomplete payments may result in:

• Paused or cancelled services

• Late fees

2.3 Taxes

All prices may be subject to applicable federal, state, or local taxes.

3. Scheduling & Cancellations

3.1 Scheduling

Appointments are confirmed once a representative from Pulcrus verifies the details.
We reserve the right to reschedule if necessary due to staffing, weather, or operational conditions.

3.2 Cancellation Policy

Cancellations or rescheduling must be submitted within the timeframe specified in your service agreement.
Late cancellations may incur a fee.

3.3 Access Requirements

You agree to provide safe access to the premises during the scheduled cleaning time.
If our team is unable to access the property, additional fees may apply.

4. Customer Responsibilities

You agree to:

• Provide accurate information when requesting services

• Remove fragile or valuable objects unless otherwise arranged

• Notify us of special cleaning instructions, safety risks, or restricted areas

• Ensure the property is safe for our staff

Pulcrus is not liable for damage resulting from undisclosed hazards or unsafe conditions on your property.

5. Service Satisfaction & Re-Clean Policy

Customer satisfaction is important to us.
If you are not satisfied with the service performed, you must notify us within 24 hours of completion.

We may offer a free re-clean of the affected areas at our discretion.
Refunds may be issued only in cases determined reasonable by Pulcrus.

6. Intellectual Property

All content on Pulcrus.net—including text, graphics, images, logos, and design—is owned or licensed by Pulcrus.

You may not:

• Copy, reproduce, or distribute any site content

• Use our branding or materials without written permission

• Reverse-engineer any website features

7. Website Use & Conduct

By using this website, you agree not to:

• Engage in fraudulent or unlawful activity

• Attempt to gain unauthorized access to our systems

• Use the website to post harmful, abusive, or malicious content

• Interfere with website performance or security

We reserve the right to restrict access to users who violate these rules.

8. Third-Party Links

Pulcrus.net may contain links to third-party websites.
We are not responsible for the content, privacy practices, or reliability of any third-party sites.

Accessing these links is at your own risk.

9. Liability & Disclaimers

9.1 Cleaning Limitations

Pulcrus does not guarantee:

• Removal of all stains

• Restoration of damaged surfaces

• Results beyond what is reasonably achievable

9.2 Website Disclaimer

The website and its content are provided “as is.”
We do not guarantee:

• The site will remain available without interruption

• Content accuracy or completeness

• Error-free performance

9.3 Limitation of Liability

To the fullest extent permitted by law, Pulcrus will not be liable for:

• Indirect or consequential damages

• Loss of business, profits, or data

• Damages from misuse of our website or services

Our total liability will not exceed the amount you paid for the specific service.

10. Termination of Services

Pulcrus reserves the right to terminate or refuse service to anyone for:

• Unsafe conditions

• Repeated cancellations

• Non-payment

• Violations of these Terms

You may also terminate your service agreement according to the cancellation conditions outlined in your contract.

11. Changes to These Terms

We may update these Terms at any time.
Updates will be posted on this page with a revised “Last Updated” date.
Your continued use of Pulcrus.net indicates acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law principles.

Any disputes must be resolved in courts located in Florida.

13. Contact Information

If you have any questions about these Terms of Service, contact us:

Pulcrus Cleaning Services
Email: contact@pulcrus.net
Website: https://pulcrus.net